Privacy Policy

Effective Date: January 1, 2025

Neural Pathways Institute ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at https://neuralpathwaysinstitute.com and use our educational services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our courses or programs
• Fill out contact forms or inquiry forms
• Subscribe to our newsletter
• Communicate with us via email or phone
• Participate in surveys or promotions

This information may include:

• Full name
• Email address
• Phone number
• Mailing address
• Educational background and interests
• Payment information (processed securely through third-party payment processors)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our educational services
• To process your enrollment in courses and programs
• To communicate with you about courses, updates, and promotional offers
• To respond to your inquiries and provide customer support
• To improve our website functionality and user experience
• To analyze website usage and trends
• To prevent fraud and enhance security
• To comply with legal obligations
• To send administrative information such as confirmations and invoices

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processing companies
• Email service providers
• Web hosting services
• Analytics providers (e.g., Google Analytics)
• Customer relationship management platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as:

• Court orders or subpoenas
• Legal processes
• Requests from law enforcement agencies
• Protection of our legal rights or property

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS technology
• Secure servers and databases
• Regular security assessments
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The nature and sensitivity of the information
• Legal and regulatory requirements
• Our legitimate business interests
• The potential risk of harm from unauthorized use or disclosure

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Correction

You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.

6.2 Deletion

You may request deletion of your personal information, subject to certain legal exceptions.

6.3 Opt-Out of Marketing

You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email or by contacting us directly. Note that you may still receive transactional emails related to your account or courses.

6.4 Cookie Preferences

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

6.5 Do Not Track

Our website does not currently respond to "Do Not Track" signals from browsers.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information.

10. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (note: we do not sell personal information)
• Right to non-discrimination for exercising your rights

To exercise these rights, please contact us using the information provided below.

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making and profiling

To exercise these rights, please contact us. You also have the right to lodge a complaint with a supervisory authority.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Effective Date" at the top of this policy
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

14. Consent

By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.